What is Amazon Chime?
Amazon Chime is a communication platform from AWS for video conferencing, team chat, and business telephony. The service works as a fully managed solution without your own infrastructure or maintenance. Users can participate via browser, desktop apps, or mobile devices.
Key Features
- HD video conferencing with up to 250 participants
- Team chat with file sharing and search functionality
- Business telephony with SIP trunking
- Screen sharing and remote control
- Chime SDK for integration into custom apps
Common Use Cases
Enterprise Meetings: Replace expensive video conferencing hardware with a pay-per-use service. Chime Pro enables large meetings with recording, dial-in, and automatic muting for background noise.
Developer Integration: The Chime SDK integrates real-time communication into your own software. Telemedicine platforms, e-learning applications, or customer service portals can embed video calls directly in the app.
Hybrid Telephony: Chime Voice Connector connects existing PBX systems with the AWS cloud. Gradually migrate from on-premises phone systems to cloud-based communication.
Benefits
- No infrastructure investments for communication solutions
- Pay-per-use pricing model without long-term contracts
- Seamless integration into existing AWS environments
- Global availability with low latency
Integration with innFactory
As an AWS Reseller, innFactory supports you with Amazon Chime: evaluation of communication requirements, integration of the Chime SDK into your applications, and migration from existing telephony systems.
Typical Use Cases
Frequently Asked Questions
What is the difference between Chime Basic and Pro?
Chime Basic is free and offers 1:1 meetings, chat, and presence status. Chime Pro ($3 per user/month) enables meetings with up to 250 participants, recordings, and phone dial-in.
Can Chime integrate with existing phone systems?
Yes, Amazon Chime Voice Connector enables SIP trunking to existing PBX systems. You can port phone numbers or acquire new numbers through Chime Business Calling.
Is Amazon Chime GDPR compliant?
Yes, Amazon Chime is GDPR compliant and supports BAA for HIPAA compliance. Data is encrypted in transit and at rest. AWS provides Data Processing Agreements for European customers.
What is the Chime SDK?
The Amazon Chime SDK enables integration of real-time communication into your own applications. You can embed video, audio, and screen sharing in web and mobile apps.