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Amazon Comprehend - Natural Language Processing

Amazon Comprehend is an NLP service for text analysis, sentiment detection and entity extraction. GDPR-compliant in EU regions.

Machine Learning
Pricing Model Pay per request
Availability All major regions
Data Sovereignty EU regions available
Reliability 99.9% availability SLA

What is Amazon Comprehend?

Amazon Comprehend is a fully managed Natural Language Processing (NLP) service that uses machine learning to extract insights from unstructured text. The service analyzes documents, emails, support tickets, social media posts, and other text sources without requiring ML expertise.

Comprehend automatically detects the language of a text, identifies key entities (people, places, organizations, dates), analyzes sentiment (positive, negative, neutral, mixed), and extracts key phrases and topics. For healthcare, Amazon Comprehend Medical offers specialized capabilities for extracting medical information.

Core Features

  • Sentiment Analysis: Detects emotional sentiment in text at document and sentence level
  • Entity Recognition: Identifies people, places, organizations, dates, quantities, and other entity types
  • Key Phrase Extraction: Finds the most important terms and phrases in text
  • Language Detection: Automatically detects over 100 languages
  • Custom Classification: Train your own classification models for your specific categories

Typical Use Cases

Customer Feedback Analysis: Automatically analyze customer reviews, support tickets, and social media comments. Comprehend detects sentiment and extracts product names, problem areas, and improvement suggestions.

Document Classification: Automatically sort incoming documents into categories such as invoices, contracts, complaints, or inquiries. With Custom Classification, train models for your specific document types.

Content Moderation: Detect problematic content in user-generated text. Comprehend identifies potentially offensive content and supports content moderation in forums and platforms.

Benefits

  • No ML knowledge required: Ready to use immediately via API
  • Scales automatically from individual documents to millions of texts
  • Integrates seamlessly with S3, Lambda, and other AWS services
  • Custom Models enable industry-specific customizations

Integration with innFactory

As an AWS Reseller, innFactory supports you with Amazon Comprehend: architecture, integration into existing systems, training of custom models, and cost optimization.

Typical Use Cases

Sentiment analysis
Entity recognition
Topic modeling
Language detection

Frequently Asked Questions

What is Amazon Comprehend?

Amazon Comprehend is a fully managed NLP (Natural Language Processing) service that uses machine learning to extract insights from text. The service detects language, entities, key phrases, sentiment, and topics in unstructured text.

Which languages does Amazon Comprehend support?

Amazon Comprehend supports over 100 languages for language detection. For advanced features like sentiment analysis and entity recognition, German, English, Spanish, French, Italian, Portuguese, and other major languages are supported.

What is Amazon Comprehend Medical?

Amazon Comprehend Medical is a specialized variant for healthcare. The service extracts medical information such as diagnoses, medications, dosages, and treatments from clinical text and is HIPAA-compliant.

Can I train custom models with Comprehend?

Yes, with Amazon Comprehend Custom you can train your own classification and entity recognition models with your data. This allows you to recognize industry-specific terms and categories not included in the standard models.

AWS Cloud Expertise

innFactory is an AWS Reseller with certified cloud architects. We provide consulting, implementation, and managed services for AWS.

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