What is Amazon Connect Talent?
AWS describes Amazon Connect Talent as an agentic AI hiring solution built for talent acquisition leaders managing scaled hiring. The service delivers AI-led interviews, science-backed assessments, and consistent evaluation, helping recruiters hire high quality candidates faster. Amazon Connect Talent has been generally available (GA) since September 16, 2026.
Per AWS documentation, the service is available exclusively in the AWS Regions US East (N. Virginia) and US West (Oregon). An Amazon Connect Talent instance is created in one of these Regions, and your data resides there. For projects with EU data processing requirements, the service is not usable today.
Core Features
- AI-generated candidate evaluations: Recruiters use a step-by-step builder to create evaluations that combine assessments, an AI-led interview, or both, to measure candidates against a job’s competencies
- AI-led voice interviews: The service generates behavioral questions for each competency and asks dynamic follow-up questions during the interview; every question is tagged with the competency it measures and a short rationale
- Assessments: Digital tests for Work Approach and Problem Solving, reported on a four-level scale (Low, Moderate, High, Very High) with a per-competency breakdown
- ATS integration: Connects your applicant tracking system to synchronize jobs and candidates and return evaluation results
- SAML-based single sign-on and roles: Integration with your existing identity provider plus role-based security profiles for user management
Typical Use Cases
Hiring at scale: Evaluate hundreds of applications consistently and in a structured way, instead of running every interview manually.
Pre-screening before an in-person conversation: Candidates first complete an AI-led interview and assessments; recruiters then focus on the most promising profiles.
Candidate experience without scheduling: Applicants complete the evaluation at any time through a mobile-first voice interview experience, without coordinating an interview slot.
Auditable decisions: Complete transcripts, audit trails, and the reasoning behind every score are available for review.
Benefits
- Consistent, competency-based evaluation instead of subjective individual interviews
- Scales for peak hiring seasons without additional recruiter capacity
- Consumption-based billing with no base fees or minimum commitment
- Complete transcripts and audit trails for traceability
Integration with innFactory
As an AWS Reseller, innFactory supports you with Amazon Connect Talent: assessing whether the current region footprint (US East, US West) fits your data protection requirements, connecting existing ATS and HR systems, configuring single sign-on, and building competency-based evaluations for your recruiting process.
Typical Use Cases
Frequently Asked Questions
What is Amazon Connect Talent?
AWS describes Amazon Connect Talent as an agentic AI hiring solution built for talent acquisition leaders managing scaled hiring. The service delivers AI-led interviews, science-backed assessments, and consistent evaluation, and has been generally available (GA) since September 16, 2026.
Which regions is Amazon Connect Talent available in?
Per the official AWS documentation, Amazon Connect Talent is available exclusively in the AWS Regions US East (N. Virginia) and US West (Oregon). AWS confirms in the GA announcement: 'Amazon Connect Talent is now available in AWS US East (N. Virginia) and US West (Oregon) regions.' The service is not usable for EU data processing today.
How much does Amazon Connect Talent cost?
Per the official pricing page, AWS charges $20.00 per completed candidate evaluation, regardless of whether the AI-led interview and assessment are used individually or combined. If a candidate abandons the evaluation before finishing, no charge applies. There are no monthly platform fees, no per-recruiter licensing, and no minimum volume commitment.
How do the AI-led interviews work?
Per AWS documentation, Amazon Connect Talent generates behavioral questions for each competency a job requires and asks dynamic follow-up questions during the interview to explore a candidate's answer. Every question is tagged with the competency it measures and includes a short rationale; questions can be generated in multiple languages.
Note: All product information on this page has been compiled with care, but is provided without guarantee and may be outdated or incomplete. Cloud services evolve rapidly — features, pricing, SLAs, and availability change frequently. Authoritative and up-to-date information can only be found on the official product page of AWS (official documentation). This page does not represent an offer by AWS.