What is AWS HealthScribe?
AWS HealthScribe is a generative AI service that automates clinical documentation. The service transcribes doctor-patient conversations, identifies medical entities, and creates structured clinical notes such as history of present illness, assessment, and treatment plan. Physicians can focus more on the conversation instead of typing notes during it.
HealthScribe uses specialized speech recognition and NLP models for healthcare. The service distinguishes between statements from the doctor and patient, recognizes medical terminology, and delivers timestamped transcripts, extracted medical terms, and structured summaries. The generated notes are intended as a draft and must be reviewed by clinical staff.
In 2026, AWS introduced Amazon Connect Health, a broader healthcare AI platform that builds on HealthScribe’s capabilities and extends them with appointment scheduling, patient identity verification, medical coding suggestions, and automated workflows. AWS positions Connect Health as the current evolution for new, more comprehensive documentation and automation projects, while HealthScribe continues to be offered as a standalone transcription and summarization service.
Core Features
- Medical Transcription: Specialized speech recognition for medical terminology with speaker-attributed, timestamped transcripts
- Speaker Identification: Automatic attribution of statements to doctor or patient
- Entity Extraction: Recognition of diagnoses, medications, symptoms, and treatments
- Structured Summarization: Automatic creation of clinical notes including evidence references back to the original transcript
- EHR Integration: Standardized output formats for integration into electronic health records
Typical Use Cases
Outpatient Consultations: Physicians conduct patient conversations while HealthScribe documents automatically. After the conversation, the physician reviews the generated summary and transfers it to the patient record.
Telemedicine: In video consultations, HealthScribe transcribes the conversation. Automatic documentation is particularly valuable when the physician needs to focus on both the screen and the patient simultaneously.
Behavioral Health: For psychotherapy and behavioral health conversations, HealthScribe supports specialized note templates such as the GIRPP format.
Benefits
- Reduces documentation burden for physicians
- Specialized models for medical terminology
- Structured output with evidence references for traceability
- Usage-based pricing with no separate add-on costs for core features
Integration with innFactory
As an AWS Reseller, innFactory supports you with AWS HealthScribe: integration into clinical workflows, connection to EHR systems, customization of documentation templates, and helping you determine whether HealthScribe or the broader Amazon Connect Health is the right fit for your project.
Typical Use Cases
Frequently Asked Questions
What is AWS HealthScribe?
AWS HealthScribe is a generative AI service that automatically transcribes doctor-patient conversations and converts them into structured clinical notes. The service recognizes medical terminology, attributes statements to the doctor or patient, and creates structured summaries for the patient record.
How accurate is the medical transcription?
HealthScribe uses specialized speech models trained on medical terminology and recognizes medical terms, medication names, and abbreviations. The generated notes are considered a draft and should be reviewed by physicians before being added to the patient record.
What does AWS HealthScribe cost?
HealthScribe is billed on a usage basis by audio minutes processed. Transcription, speaker identification, entity extraction, and summarization are included in the base price. Current prices are listed on the official pricing page.
Is there a successor or evolution of HealthScribe?
In 2026, AWS introduced Amazon Connect Health, which extends HealthScribe's ambient documentation capabilities with appointment scheduling, medical coding suggestions, and automated clinical workflows. AWS recommends evaluating Amazon Connect Health for new projects that need this broader scope, while HealthScribe remains available for existing integrations.
What languages does HealthScribe support?
AWS HealthScribe is primarily geared toward English-language clinical conversations and the US healthcare market. For other languages or use cases, AWS recommends combining Amazon Transcribe Medical with Comprehend Medical.
Note: All product information on this page has been compiled with care, but is provided without guarantee and may be outdated or incomplete. Cloud services evolve rapidly — features, pricing, SLAs, and availability change frequently. Authoritative and up-to-date information can only be found on the official product page of AWS (official documentation). This page does not represent an offer by AWS.