What is AWS User Notifications?
AWS User Notifications consolidates notifications from AWS services in one central place. Instead of configuring alarms and notifications for each service separately, you define in one location which events you want to receive and through which channels.
The service distinguishes two types of notifications: AWS managed notifications, generated by default (currently mainly from AWS Health), and user-configured notifications (UCNs), which you set up yourself via rules. These are technically based on Amazon EventBridge and can cover, for example, CloudWatch alarms, support cases, and events from other AWS services. You can filter notifications by service, account, and region and review them centrally in the Console Notification Center.
Core Features
- Central Configuration: Manage notification rules in one place
- Multi-Channel Delivery: Console Notification Center, email, Amazon Q Developer in chat applications (Slack, Microsoft Teams), push notifications via the AWS Console Mobile App, and API access
- Event Filters: Rules control which events trigger notifications
- Aggregation: Bundling of related events to reduce notification fatigue
- Cross-Account and Cross-Region: Review notifications across multiple AWS accounts and regions
Typical Use Cases
Operations Team Notifications: Bundle relevant service alarms and maintenance notices for the operations team into rules and deliver them via a chat channel for fast response.
Multi-Account Operational Oversight: Review notifications from multiple AWS accounts and regions centrally in the Notification Center instead of checking each console separately.
AWS Health Status Updates: Automatically route AWS managed notifications about service health events to the relevant teams.
Benefits
- No manual configuration required per service
- Reduced notification fatigue through aggregation
- Consistent delivery across multiple channels
- Available with no additional service cost
Integration with innFactory
As an AWS Reseller, innFactory supports you with AWS User Notifications: designing a notification strategy, configuring event rules, and integrating into existing communication channels.
Typical Use Cases
Frequently Asked Questions
What is AWS User Notifications?
AWS User Notifications is a central place to manage AWS notifications. There are AWS managed notifications (currently mainly from AWS Health) and user-configured notifications, which you set up via rules based on Amazon EventBridge, for example for CloudWatch alarms or support cases.
How does AWS User Notifications differ from Amazon SNS?
Amazon SNS is a general pub/sub messaging service for applications. AWS User Notifications is specifically designed for delivering AWS service events to users, with pre-configured event types, a user-friendly interface, and aggregation to reduce notification fatigue.
Which channels can deliver notifications?
Available channels include the Console Notification Center, email, Amazon Q Developer in chat applications (Slack, Microsoft Teams, formerly AWS Chatbot), push notifications via the AWS Console Mobile App, and access through the User Notifications API.
Does AWS User Notifications cost extra?
The service itself is offered at no additional charge. Underlying components, such as event processing through Amazon EventBridge, may incur their own usage-based costs.
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