Microsoft IQ - Intelligence Layer for Enterprise AI

What is Microsoft IQ?

Microsoft IQ is, in Microsoft’s words, a unified intelligence layer for enterprise AI — one where every agent and Copilot interaction is grounded in a shared, continuously evolving understanding of the organization. Microsoft describes Microsoft IQ as the enterprise intelligence layer of the Microsoft stack that gives AI agents and Microsoft 365 Copilot a shared, continuously updated understanding of your organization.

Microsoft IQ is not a standalone, separately bookable resource but an umbrella brand: it brings together four interconnected capabilities, each with its own services, documentation, and billing model. The framing is useful for architecture decisions because it makes clear which sources an agent can draw context from.

Core Features

• Work IQ provides live understanding of how employees work, with context on people, collaboration, and workflows
• Fabric IQ provides the live state of the business, so agents understand business entities and their relationships, properties, actions, and rules
• Foundry IQ provides curated institutional knowledge on the context of policies, authoritative documents, and reusable knowledge bases
• Web IQ provides AI systems and agents with fresh, real-world intelligence from across the web

Typical Use Cases

Shared knowledge foundation for agents
Instead of wiring every agent to data sources individually, all agents draw on the same intelligence layer. That reduces duplicated work and produces consistent answers across applications.

Grounding in organizational data
Through Work IQ, agents obtain context on people, collaboration, and workflows from Microsoft 365 without you operating your own retrieval pipelines.

Grounding in business data
Fabric IQ represents business entities with their relationships, properties, actions, and rules so agents can take the current state of the business into account.

Providing institutional knowledge
Foundry IQ opens up policies, authoritative documents, and reusable knowledge bases as a curated knowledge source for agents.

Benefits

• One shared understanding of the organization for agents and Microsoft 365 Copilot instead of isolated integrations
• Four clearly delineated knowledge sources: work context, business state, institutional knowledge, and the web
• Reusability: knowledge foundations built once are available to multiple agents
• Connection to existing Microsoft products such as Microsoft 365, Microsoft Fabric, and Microsoft Foundry
• Consistent answers across different agents and surfaces

Integration with innFactory

As a Microsoft Solutions Partner, innFactory helps you choose the right knowledge foundation for your agents: we assess which Microsoft IQ component covers which part of your context and design the architecture for grounding, permissions, and traceability.

We describe what such an architecture looks like in practice in our articles CompanyGPT cloud stack on Azure and CompanyGPT with Microsoft Foundry, agents, and Bedrock. Contact us for a no-obligation consultation.